I went in for 6 fillings in 2 visits and felt that the entire process was very comfortable. The staff is very friendly and informative. The office is clean and up to date. It was very easy to make an appointment and they paid much attention to making sure that they stayed on schedule, which I appreciated since i had other obligations following my dental appointment. I will continue to go to Dr Cross at OC LifeSmiles and will be happy to refer many people his way.